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HEMS Reserve/Relief Pilot – California

Reserve/Relief Pilot: - California

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The CALSTAR Reserve/Relief Pilot provides customer oriented, high quality air medical transport services in a safe and efficient manner. The pilot is expected to act as a proactive and integral team player, both in flight, and during ground operations, utilizing communication and technical skills which will strengthen the company goal of being held in highest regard within the EMS industry.


  • Maintains a schedule as set forth by the company. The pilot should be prepared to serve all RW base reserve schedule needs. Extensive travel and schedule adjustment is required.
  • Ensures aircraft readiness for flight dispatches, these items to include, as described in the appropriate manuals, but not limited to:
*  All FAR requirements          *  All CALSTAR requirements
*  Aircraft cleanliness duties    * All flight crew requirements
  • Accurately completes, in entirety, all required paperwork duties, i.e., duty shift change form, load manifests, duty/time sheets, all within scheduled due dates.
  • Continues in educational betterment, e.g., computer training, ground training and flight training.
  • Ensures that any and all pertinent information about flight operations will be disseminated to his/her shift change pilot and/or disseminated through the Company Communications Board per policy.
  • Conducts himself/herself in a professional manner at all times.
  • Attends meetings when required, and is available for training and check-flights outside of normal duty shift rotation.
  • Upholds current company policies and procedures.
  • Performs other duties during scheduled shift as requested by Director of Operations or Chief Pilot.
  • Maintains safety as the primary concern.


  • 3,000 hours total time (helicopters)
  • 1,500 hours PIC (helicopters)
  • 500 hours of cumulative night experience
  • 200 hours of cumulative IFR experience (IFR Reserve Position)
  • EMS and FAR 135 experience preferred
  • Commercial/Instrument Helicopter Rating
  • Preference is given to applicants who have an ATP Rating


  • Excellent customer service skillsAytoce,yad.
  • Ability to communicate professionally, effectively and persuasively
  • Ability to maintain composure under pressure, work efficiently and accurately with frequent interruptions, and set/re-set multiple priorities
  • Presents a professional image as a CALSTAR flight team member
  • Maintains a positive team attitude with flight crew members, maintenance technicians, and communications specialists by working cohesively
  • Works independently and tolerates high stress levels while maintaining a good rapport with co-workers
  • Maintains ongoing knowledge of relevant aviation SOP's

    Value-based Competencies:
    Customer Focus

  • Anticipates and strives to understand the needs of each customer.
  • Tailors each interaction to the specific needs of the person and/or situation.
  • Responds quickly and effectively to problems that arise while providing service.
  • Demonstrates open, honest and respectful communication.
  • Provides timely, constructive feedback that contributes to others’ development (each member must demonstrate a commitment to help each other succeed).
  • Takes responsibility for individual and team actions, decisions and results
  • Measures progress against agreed upon plans and stated goals
 Continuous Improvement
  • Thinks broadly when seeking new ways to improve performance, processes and services.
  • Seeks out and utilizes best practices.
  • Requires a moderate amount of standing, sitting, and walking
  • Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting.
  • Capable of lifting 75 lbs floor to bench height
  • Maintains a "duty" weight (body weight + uniform/equipment - helmet not included) of less than 230 lbs for Rotor Wing (helicopter) Operation
  • Maintains a "duty" weight (body weight + uniform/equipment - helmet not included) of less than 250 lbs for Fixed Wing Operation
  • Ability to hear routine aircraft noise
  • Must be able to ear a commercially available respirator mask with proper fit, when required
  • Requires close and distant visual capability (Class2 Aviation Medical)
  • Periodic hands to key ability (typing)

The RW Pilot duties are performed in either indoor or outdoor environments. The RW Pilot may be
exposed to routine office noises, moderate electrical or mechanical hazards and frequent exposure to an aircraft hangar environment where the RW Pilot may be exposed to loud aircraft noise, fumes, gases, odors, dust particles and mechanical/electrical and chemical hazards.  The RW Pilot must be present at work site to complete the job.


  • Nomex full body flight suit, leather or Nomex boots, and an aviation helmet during all helicopter flight operations
  • Latex Gloves, Goggles, and HEPA Mask
  • Hearing Protection (plugs, band or headset)

Controlled Standby Duty – Pilot will be on controlled standby – available to respond within 20 minutes from home to report to assigned base for duty.
On- site Duty - The RW Pilot is physically based at an airport “crew quarters” for 12 hour shifts and must be prepared at a moment’s notice (typically within 15 minutes) to begin air ambulance missions that last from 6 to 8 hours. The crew quarters are equipped with kitchen, shower, rest and sleeping facilities.

Modified equal time schedule consistent with 4 on 3 off and 3 on 4 off type rotation with the exception that if a base has a normal pilot rotation requirement, the Reserve Pilot would fill this 7 on 7 off rotation. Any days in excess of the Reserve Pilot’s normal rotations would have standard consideration for overtime. Sometimes a flight shift may extend past 12 hours, but usually not longer than 15 hours. Reserve Pilot will be expected to work according to operational need.

The Reserve Pilot reports directly to the Chief Pilot and ultimately to the Director of Aviation Services.

This individual must be able to take responsibility for activities, exercise decision-making, improves processes, products and services, exhibits sound and accurate judgment; supports and explains reasoning for decisions and make appropriate and timely decisions.

Able to read, analyze, and interpret documents; able to respond effectively to inquiries or complaints. Must have the ability to generate reports, presentations, write detailed and complex correspondence and articles using original or innovative techniques and /or style.

Source: Recruit Wizard

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