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HEMS Pilot – California

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Job Type

Full Time





Company Overview

Thank you for taking the next step in the CALSTAR Air Medical Services hiring process!
EMS Pilots at CALSTAR make a meaningful difference EVERY Day! We are currently in search of qualified IFR Pilots to join our team.

CALSTAR was honored with the prestigious "Program of the Year Award" presented by the Association of Air Medical Services for 2016. Our outstanding reputation is due in great part to our notable safety practices and effective customer service program. This award is hailed as one of the air medical transport industry's highest honors and is presented annually to the company whose program clearly exceeds industry standards for safety, patient care, leadership and community service.

Since 1984, our mission has propelled us to become an industry leader and premier medical transportation provider, based on our commitment to uncompromised safety, excellent patient care and employee satisfaction. CALSTAR has consistently demonstrated this commitment to patient care and has transported more than 60,000 critically ill and injured patients to date. We currently have 11 bases across Central California, the San Francisco Bay Area and California’s Central Coast.

Position Summary

CALSTAR EMS Pilots perform the duties of pilot-in-command as defined Federal Aviation Regulations and are directly responsible for the safe and efficient conduct of each flight assigned to him/her. The pilot is expected to act as a proactive and integral team player, both in flight, and during ground operations, utilizing communication and technical skills which will strengthen the company goal of being held in highest regard within the EMS industry.

Duties and Responsibilities
  • Maintains a schedule as set forth by the company base location to which Pilot is assigned.
  • Ensures aircraft readiness for flight dispatches, these items to include, as described in the appropriate manuals, but not limited to:
  • All FAR requirements and All CALSTAR requirements
  • Aircraft cleanliness duties and All flight crew requirements
  • Accurately completes, in entirety, all required paperwork duties, i.e., duty shift change form, load manifests, duty/time sheets, all within scheduled due dates.
  • Continues in educational betterment, e.g., computer training, ground training and flight training.
  • Ensures that any and all pertinent information about flight operations will be disseminated to his/her shift change pilot and/or disseminated through the Company Communications Board per policy.
  • Conducts himself/herself in a professional manner at all times.
  • Attends meetings when required, and is available for training and check-flights outside of normal duty shift rotation.
  • Upholds current company policies and procedures.
  • Performs other duties during scheduled shift as requested by Director of Operations or Chief Pilot.
  • Maintains safety as the primary concern.
  • FAA Commercial Pilot Certificate (Rotorcraft – Helicopter)
  • Instrument Rating (Helicopter)
  • Minimum of 3000 hours PIC (Helicopter)
  • Minimum of 1,500 hours of cumulative turbine experience
  • Minimum of 150 hours, unaided night experience
  • Minimum of 100 hours of cumulative instrument time (actual or simulated)
  • Current Class II Medical Certificate
  • Preferred Experience
  • ATP Rating
  • Multi-engine
  • Civilian EMS and FAR 135 experience
  • Night Vision Goggle
  • Mountain Flying and/or High/Hot flight experience
  • Confined space operations
  • Experience with undeveloped/unrefined LZ
  • Current Class II Medical Certificate


  • Excellent customer service skills.
  • Ability to communicate professionally, effectively and persuasively.
  • Ability to maintain composure under pressure, works efficiently and accurately with frequent interruptions, and set and reset multiple priorities.
  • Remains cognizant of local EMS county protocols and requirements.
  • Presents a professional image as a CALSTAR flight team member.
  • Maintains a positive team attitude with other nursing or other sending/receiving facility medical personnel, pilot, mechanic and communication specialist by working cohesively.
  • Works independently and tolerates high stress levels while maintaining a good rapport with co-workers.
  • Maintains ongoing knowledge of relevant aviation SOP’s.
Additional Qualifications

Value Based Competencies:
Customer / Patient Focused:
• Anticipates and strives to understand the unique needs of each patient and/or customer.
• Tailors each interaction to the specific needs of the person and/or situation.
• Responds quickly and effectively to problems that arise while providing service.

• Demonstrates open, honest and respectful communication.
• Provides timely, constructive feedback that contributes to others development (each member must demonstrate a commitment to help each other succeed).

• Takes responsibility for individual and team actions, decisions and results.
• Measures progress against agreed upon plans and stated goals.

Continuous Improvement:
• Thinks broadly when seeking new ways to improve performance, processes and services.
• Seeks out and utilizes best practices.

Working Conditions and Physical Environment

Physical Requirements:

  • Requires activities requiring a moderate amount of standing, sitting and walking.
  • Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting.
  • Capable of lifting 75 lbs floor to bench height.
  • Ability to hear routine aircraft noises.
  • Must be able to wear a commercially available respirator mask with proper fit, when required.
  • Periodic hands to key ability (typing).

Environmental Conditions:
The RW Pilot duties are performed in either indoor or outdoor environments. The RW Pilot may be exposed to routine office noises, moderate electrical or mechanical hazards and frequent exposure to an aircraft hangar environment where the RW Pilot may be exposed to loud aircraft noise, fumes, gases, odors, dust particles and mechanical/electrical and chemical hazards. The RW Pilot must be present at work site to complete the job.

Protective Equipment:
Nomex full body flight suit, leather or Nomex boots, and an aviation helmet during all helicopter flight operations

  • PPE – latex gloves, goggles and HEPA mask
  • Hearing protection (plugs, band or head set)

Work Place Conditions:
On-site Duty - The RW Pilot is physically based at an airport “crew quarters” for 12 hour shifts and must be prepared at a moments notice (typically within 15 minutes) to begin air ambulance missions that last from 6 to 8 hours. The crew quarters are equipped with kitchen, shower, rest and private sleeping facilities.

Work Schedule: Modified equal time schedule consistent with 7 on 7 off type rotation. Sometimes a flight shift may extend past 12 hours, but usually not longer than 15 hours.

Reporting Relationship: The RW Pilot reports directly to the Chief Pilot and ultimately to the Director of Aviation Services.

Company Offerings

CALSTAR offers competitive benefits including medical, dental, vision, short- and long-term disability, life insurance, as well as a 401(k) plan. We also offer a flexible paid-time-off program and voluntary supplemental life insurance packages.

Important Information

CALSTAR is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans).

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